Monday, 28 March 2016

Pointers for Phuket

Having just returned from an Easter weekend getaway in Phuket (March 2016), I wanted to share my updates to the Phuket101 guide:

1. The new Phuket Airport is looking close to completion. Signs outside the new airport (which is adjacent to the existing airport) point to a 1st June 2016 opening. This is in line with News headlines found here.

2. Not sure how I missed this the first time I was in Phuket, but shuttle buses are available for those who don't want to fork out for a Taxi. It cost me 200 baht per person (one way) to travel from Phuket Airport to Karon beach/Patong beach. The only catch is that the shuttle doesn't leave until it's full (9 passengers). A reasonable bet if you've landed during a peak ish time/season.

A significant discount to the taxi fare table below.



Keep the Change Xx

Tuesday, 27 August 2013

Navigating the '2B' Motorbike License in Singapore

My ultimate objective was to have the flexibility of riding our newly purchased scooter & not just be a pillion rider (passenger). So began the journey that was to acquire the motorcycle 2B licence in Singapore...

A few helpful observations to start off with. I was filled with promise when I saw a flow/block diagram displaying the pathway to obtaining my licence. Unfortunately, the diagram is incomplete and incorrect.

Some helpful things to know:
  • There are 3 driving schools/test centers on the island.  
    1. Singapore Safety Driving Center (SSDC) located North of the island (i.e. Woodlands)
    2. Bukit Batok Driving Center (West)
    3. Comfort Driving Center (East)
Given the amount of classes and trips to the center, I highly recommend picking one that is close to home or work depending on when you envisage you will complete your lessons.
  • Singapore Traffic Police do not distinguish between scooters and motorbikes. Whilst we own a scooter, my lessons and the test will be completed on a manual motorbike. 
  • Unlike some countries (Australia), there are two theory tests required for a licence in Singapore. For motorbike riders, they are the Basic Theory Test (BTT) and the Riders Theory Test (RTT). For motor vehicle drivers, it is the Final Theory Test (FTT), instead of the RTT.

Tips to condense the 2B Motorbike course:
1. When you enrol in the course, book a Basic Theory Test (BTT) slot immediately. I waited until I could complete the classroom theory lessons, but considering the lead time is almost 2 months, you will be sure that you can do the lessons before the test.
2. Enrol in the P0 (Practical Lesson #0) immediately. I discovered today, upon trying to obtain my PDL (Provisional Drivers Riders licence) that I am meant to complete this practical lesson first!

More to come...

Friday, 21 June 2013

Considerations when moving condos in Singapore

A slight deviation from the usual travel tip, I would like to share a 'moving house' tip. 

As with anywhere, there will always be local quirks that occur when moving house. Whilst I was extremely excited at the prospect of a new abode with a balcony, I though I should share some factors that we hadn't considered when looking at removalists:
  • Condo Move in/Move out fee - This fee can range from $30 up to $100. It is per condo (so in theory, if both your old and new residences charge this then you are up for an extra $200). This fee is borne by the client and is generally excluded from removalist quote.
  • Condo Moving Deposit -This fee is also per condo, and in my condo it is $2,000! It is refundable, assuming no damage was done during the removal and generally the removalist will issue a cheque.
  • Condo Move notification forms - Not a financial cost, but a pain. This varies between companies, some do it for you whilst others require you to complete yourself
  • Boxes deposit -Admittedly, this is a handy feature in Singapore. Once a removalist company has completed a site inspection, upon securing your business, they will send you a predetermined amount of boxes for you to complete your packing. No need to hunt around your local supermarket! The deposit amount is usually $1-$2 per box and is refunded when the removalists come to pick up the box about a month later when you  have finished unpacking. Ingenius! (Presuming the condition of the boxes are acceptable)
  • Moving Blackout days - I was informed by the removalists that many condos ban moving on Sundays, perhaps in honour of the day of rest? To add to this, my condo only permitted a "half day" move on Saturday. Whilst this might not cost you extra, it may cost you in precious annual leave.
  • Stair surcharge - If you have the luxury of living in a walk up (ie your dwelling is not serviced by a lift and is not on the ground floor), recognise that you may have ongoing costs and surcharges with any delivery you have. From memory, it can be $10 per flight of stairs for deliveries from Ikea
  • Hard Rubbish Removals - If you live in a HDB, you are entitled to potentially 3 bulk item removals per month. Unfortunately, this does not cover condos. When we purchased a new couch, they didn't have an arrangement to remove the old furniture so we had to separately source a company to pick up and dispose of the old couch.
Keep the change Xx

Monday, 17 June 2013

Jetstar Singpost Instructions

Thought this might be helpful - If you're like me and 
a) Have decided to pay via Singpost for Jetstar flights to avoid being slugged a credit card "convenience" fee
b) Don't actually know what is required for the Singpost machine
c) Didn't have enough foresight the first time to write this down...

Keep the change Xx

<Source: Jetstar Payment site... but strangely nowhere on the FAQ?>

Payments can be made at all Singapore Post Offices, and Self-Service Automated Machines (S.A.M.)
Please have the following handy when you make your payment:
  1. Jetstar Asia Booking Reference Number - available on the Confirmation (next) page
  2. Total amount due - per the payment summary below
  3. NRIC/FIN
  4. Name of person traveling
  5. Contact number
Payment modes available
  • Singapore Post Offices cash, NETS
  • S.A.M. NETS
How to pay at SingPost or via S.A.M.
Over the SingPost Counters (click here for a list of outlets)
  1. Walk in to any SingPost post office and present the above details to the Counter staff.
  2. Payment can be made either in Cash or NETS
  3. Upon acceptance of the payment, the SingPost staff will issue a printed receipt.
  4. We will update our records the following day.
  5. For check-in, just bring a print-out of your itinerary or the receipt.
SingPost Self-Service Automated Machines (S.A.M.s) (click here for a list of their locations)
  1. Go to any S.A.M. kiosk
  2. Select 'Jetstar Asia' to make your payment.
  3. Enter your Booking Reference Number and touch OK to continue.
  4. Enter the Total Amount and touch OK to continue.
  5. Enter your NRIC/FIN and touch OK to continue.
  6. Enter the Name of the person traveling and touch OK to continue.
  7. Enter your Contact Number and touch OK to continue.
  8. Check your Payment Details and touch OK to continue.
  9. Review the Summary and touch OK to continue.
  10. Use NETs to complete your transaction.
  11. A receipt will be then be issued.
  12. For check-in, just bring a print-out of your itinerary or the receipt.

Wednesday, 23 January 2013

Tips for a trip to Singapore (from an Aussie)

Here are some tid bits that I have gathered in my trips to Singapore. I wish someone had given me the 'heads up' before I moved to the little Red Dot <-- For starters, that is what Singapore is called.

Alcohol
Singapore is renowned for having expensive alcohol, so I made the mistake of stocking up in Aus. I actually discovered later that it is actually cheaper to buy alcohol from Singapore airport (duty free) than it was to purchase in Australia. The limit is 1L per person.

Hawker Centre/Food Court Etiquette
In the traditional hawker centres and modern airconditioned food courts such as Ion, many Singaporeans reserve a seat before they order their food. It makes complete sense as there is nothing worse than walking with a tray of hot herbal soup without a place to eat it. The verb is to 'chope'. Now in terms of what you can 'chope' with, I've seen handbags (not recommended), umbrellas, tissue packets as well as even empty tissue paper packets signal that a seat is taken. As they say, when in Rome...

One more thing, given the bargain prices for a mee goreng, serviettes/tissues are few and far between, so be prepared to purchase them.

++
When I first started dining in Singapore, I was unaware what '++' meant. Basically, it means that on top of the price you pay, you have to pay 10% service charge and on top of that, 7% tax. This results in a 17.7% increase in the cost of your meal. As a small rule of thumb, if someone is taking you to your table and there's a serviette, expect ++!

Groceries
Now I have to say, having a Coles and Woolworth duopoly in Australia really gives you a small town perception of how many brands of grocery stores exists. Below is a list/brief description of the grocery stores I have identified:
  • NTUC Fairprice
  • Cold Storage (Apparently more expensive than Fairprice. Depending on the location, the stock may be quite tailored to expats e.g. abundance of meat, alcohol etc.
  • Giant - I love Giant, it's got a Costco type offer, buy in bulk generally groceries, but there's also homeware and appliances (Certainly in the Vivo store). The items are on shelves (rather than pallets) which makes the experience a little less 'ALDI'. My tip is to avoid Giant on weekends, this place gets crazy.
  • Sheng Siong  - I haven't been here yet, but it's meant to be very budget, maybe like Franklins?
  • Marketplace by Jasons "Your Lifestyle supermarket" (If you have an expensive lifestyle that is...)
Department Stores
Again, being from Australia and only having access to Myer and David Jones, I am constantly surprised how many department stores there are on this tiny island AND how different their ranges are i.e. they don't actually stock 60% of the same stuff!

At Orchard, there are your more premium department stores:
  • Takashimaya (from Japan)
  • Isetan (from Japan)
  • Tangs (Originated in Singapore)
At Bugis there is the more middle market department stores:
  • OG
  • BHG
Elsewhere on the island:
  • Robinsons <- Feels a bit like Target, mainly focusing on shoes and clothing
  • John Little <- This barely counts as a department store, it was like a scaled down version of Kmart
  • Marks & Spencer
  • Metro (never been)
Electrical
  • Courts - My only warning of Courts is that the selection online is broader than the selection in store. When I was looking to purchase an office chair, I was told that their office chairs are rarely on display in a physical showroom.
  • Harvey Norman
This post is WIP, so I will try and include more insights as I progress. Before I sign off, I will quote an ad that I saw on Singaporean TV.
"Low Crime doesn't mean no Crime".
Whilst Singapore is overall safe and organised, as with any travel, mind your belongings.

Xx Keep the change!


Tuesday, 18 December 2012

Beyond the Packing Checklist....

With thanks to the Internet, there are now hundreds of packing checklists, even packing apps that are readily available for download and use.
 
My goal is to share some pre-planning for any trip, beyond the standard checklist. In fact, if you are leaving tomorrow, most of the advice in this post is probably a bit late - maybe bookmark it for next time =)
 
Etiquette
I have found that as the world continues to westernise and the amount of unchartered grounds have diminished, I have become less concerned about culture and etiquette. This shouldn't be the case, just because there is a H&M store in the city that you are visiting, doesn't mean that there aren't layers of cultural sensitivity underneath. A quick search on the etiquette of the country you are visiting will put you in good stead. This applies to both social settings and dress code.
 
Whilst it is perfectly acceptable to walk around America in your sneakers, I found myself severely underdressed in a city like Paris. In more conservative countries, you may be required to wear shorts/skirts that reach the knee or have covered shoulders (i.e. no singlets), irrespective of how hot the weather is. Whilst there's no law (in some places) against you wearing a singlet and shorts, you may find yourself being denied entry into certain tourist sites such as temples or just being a walking spectacle as you walk down the street...(if that's the angle you were going for).
 
One more finishing comment about clothing - perhaps consider the need to dress down. Is it really appropriate to be wearing your full jewellery and Rolex whilst in SE Asia? Dressing down will lessen the attention your draw to yourself and furthermore, ease the stress of you worrying about your possessions.
 
Weather 
Yes yes, most people know to check the weather of their destination. It's a little bit more than just 'long sleeve' vs. 'short sleeve' and weather you should bring a jumper though. I find that I most often get caught out with shoes! If you are travelling somewhere during wet season, are you sure your leather loafers are the most appropriate choice? If you plan to visit national parks, are you sure you should be wearing kitten heels? (<-- I want it noted that I have seen kitten heels at Taroko gorge, I am not making this up!)
 
Arrival Time
It is potentially a bit late to be talking about arrival time if you have stumbled on this site and you're already packing your bags - but for next time, place more weight on the time that you are arriving than the time that you are departing. If you're a young female, travelling alone, do you really want to arrive in a foreign city at night? Aren't you better off leaving your home city at night and arriving in daylight?
 
Smaller Denominations of Currencies
On one of my first trips to Singapore, I was carrying two $1000 SGD notes in my wallet. When I told my colleague, she laughed and said she didn't even know that they existed and another had said she had 'heard of them' but had never seen one. Clearly common sense hadn't prevailed and carrying denominations of ~$820 US is probably going to be difficult for change (and apparently equivalent to carrying two Lochness monsters in my pocket). So much so, that when I tried to purchase clothing from a shop (not a drink from 7-Eleven!), they refused to accept it and told me to swap it at a currency counter. Upon speaking to a man at a currency counter, he laughed and directed us to the bank! To this day I still look fondly at Standard Chartered who converted my semi folklore $1000 notes for free, even though I wasn't a customer. When you change your money, be sure to ask for smaller denominations! 
 
The first leg
Upon reflection, the most hectic beginning-of-trips that I have had are those where I have not sorted out my 'first leg' (if I can shamelessly borrow an Amazing Race reference). This includes both accommodation on the first night and the trip from the airport to the accommodation.
 
I know some people don't even book their accommodation (I'm not one of them) but on the other hand, whilst I do like to have an idea of what I'd like to see, I rarely schedule the days. I like an element of immersing yourself in the city without having to adhere to a timetable. Leave this creativity till you have checked in!!!
 
Many cities have airport websites that detail how you can make your way from the airport to the city centre. From this, you can make a balanced decision based on your budget and time. Also work out how to get from the city centre to your accommodation - you don't want to be just shifting the problem.
 
Don't do what I did, which is try to 'wing it' from KLCC to the city centre, only to discover the much talked about airport train leaves from KL airport and not KLCC. I caught a local bus from KLCC (after pushing through a sea of people trying to thrust pamphlets into my hands) to KL airport, before changing to a monorail. Much chaos ensued as the monorail station didn't have a lift or an escalator to the platform - Oh yeah, and then to find out that taxis are cheap in KL, so I should have just taken a cab straight from KLCC. Wonderful. 
 
Local Map
This probably fits quite nicely with the paragraph above about the first leg, but it occurred to me, that trying to find tourist information (presuming a city has one) will be difficult if you, well, can't find tourist information. Print a map of your hotel and mark the tourist information before you go. Don't rely on wifi because it won't always be around (most likely won't be around when you need it most).
 
Check What's On
I love enjoying local festivities when I'm abroad. I'm not talking Full Moon party in Thailand or La Tomatina in Spain. When I was in Vietnam, it coincided with an annual 'Flavours of the world' festival. It was a fantastic way to immerse yourself with the locals and really enjoy the festivities. My rule of thumb is, the festivities should have more locals than tourists to be of real credibilty!
 
Another cool tip is to subscribe to local newsletters a few months before your trip or group buying sites such as Groupon so you can access some good local deals!
 
Hotel Cards
Essential in countries that don't speak English and you plan to get around in cabs. I had my first encounter with a hotel card in Macau and now can't believe I ever travelled without one. I was going to say that this is particularly relevant if you're not staying in one of the most popular hotels, but in Macau, even saying 'Mandarin Oriental' wasn't prompting any knowing nods. I even started writing down the address of places I wanted to see and handing that to the driver, rather than saying 'Museum'. There are a lot of museums around town you know!
 
Research Local Foods
Food is a quintessential part of the travel experience and it's always nice to know when you're eating food from its origin - and it doesn't need to be the scorpion on the skewer. In Saigon, it turns out that the South of Vietnam is known for its Banh Xeo (Pancakes) and the high profile Pho is actually from the North of Vietnam (Hanoi). Not to say you can't get good Pho in Saigon, but it certainly pays off to do some food research.
 
iPhone Translator App
With thanks to the iPhone, you no longer need to haul around a phrase book. Ensure you download a translator (that can be used offline) to help you decipher street signs and menus.
 
Keep the Change Xx

Monday, 17 December 2012

A Spin in Saigon

We have just returned from a 5 day trip in the hustle and bustle of Saigon (Ho Chi Minh City)! Thought I should share some of my insights whilst they're fresh in my mind.

Tourist Information
It appears that the Vietnamese government have not quite embraced and commercialised the tourism industry. As such, don't expect to find non-affiliated 'Tourist information' stands in the city, as you would in a city like Melbourne, Australia.
 
Travel agencies have taken to calling themselves 'tourist information' which I suppose they are (but with a commercial intent!). Having said this, our free STA map was sufficient for us to plot tailors, food locations and navigate district 1.

Food
Not unlike Singapore, serviettes/tissues are not widely available in dining institutions. As such, be prepared and have a packet of pocket tissues with you.
Vietnamese eateries often supply wet wipes, sealed in a packet - These are optional to use and cost extra e.g. 2000 VND (~10c USD) in case you wonder about the miscellaneous items on your bill.
 
The advice I kept receiving from my mother prior to my trip, was to avoid uncooked foods and local drinking water. Sounded good in theory, but in practice it was almost unavoidable - Particularly if you drink cold drinks. Whilst you may opt to drink a beer or a soda that is bottled, they are often not chilled and thus served with a glass of ice cubes - presumably made with tap water. Also, if you are interested in delving into the Vietnamese cuisine, you will discover they love their salads! Spring rolls, Banh Xeos are served with a plate of lettuce leaves for you to wrap your parcel of goodies and dip in fish sauce. I don't have a solution (except maybe pack gastrostop?!) but thought you should know!

Travel Insurance
Speaking of food and gastrostop, I had a severe bout of food poisoning on my trip and ended up with $US 600 of medical bills. It's not a bank-breaking amount but it is certainly a reality check when you consider a Vietnam trip would cost you less than that. 
 
As I actually had to make a claim- I was actually compelled to read the terms & conditions, which states that you are not covered for scooter/motorbike hire. As
we saw a few tourists hire motorbikes whilst in Saigon, it did make me wonder how many people thought they would be covered but are not?!  Buyer beware!

Souvenirs
I wanted to make a special mention about the touristy t-shirts that we bought in Vietnam. You know the type, with 'iPho' on the front, a faux 'Starbucks' logo or 'Ho Chi Minh' on the front. They were quoting circa 130K VND at Ben Thanh market but we paid 40VND from a little old lady on Bui Vien (parallel to Pham Ngu Lao/Backpacker st). I'm not hating on people who are strong negotiators and can achieve that price at Ben Thanh but I'd say 40VND as a fixed price is fairly effortless.
 
By the way, all the shops at the airport are priced in USD and will cost you two to three times Ben Thanh markets. Make sure you make all your purchases before you get to the airport!
 
Money
It is really important to have small notes coming into Vietnam. Quite often, taxi drivers would claim not to have enough change and therefore round up. Which is fine if you intend to tip them, but less so if it's not your choice. I overheard on one of our tours that this happened to tourists whilst paying for food bills also. When I say small notes, I mean 1000 and 2000 VNDs.
 
A handy tip that I read and prepared for my Saigon trip was a currency conversion card. As my 22 timetables (the conversion rate VND to AUD) are not particularly strong, I found it incredibly handy to have a small table of conversions to refer to. Particularly when negotiating in the markets!
 
My friend gave me a hot tip to carry some USD to Vietnam to avoid having to withdraw too much VND. I found this incredibly helpful for larger purchases such as booking tours and paying for tailors. Just be mindful not everyone will be able to give you change in USD. As at Dec 2012, the accepted conversion was either 20,000 VND to 1USD  or 21,000 VND to 1USD. Be sure to exchange all your Dong before you leave Vietnam, it is virtually worthless outside the country.

Tourist Sites
  • Notre Dame Cathedral
I read on some Lonely planet website that this cathedral can be scaled- it can't. We specifically came back the following day to this site during visiting hours and it wasn't worth it. You're not really allowed far into the church and whilst the inside is interesting, it wasn't worth catering for the visiting hours which was ?am-11am and randomly 3-4pm on weekdays.

  • Cu Chi Tunnels
We went with STA travel which was a group of ~20 (mainly Aussies). We also enquired with Sinh tourist but their group sizes were a staggering 40 people! I believe we got ripped off as we paid a $2 USD premium per person for a small group, when reality, I think the groups are roughly that size. Just book a normal 'large' group or enquire about the group size at the time of booking. I also overheard that some people negotiated the rates, which leads me to believe that everything is negotiable! We paid $US15  per person. The tour guide also asked for a tip at the end of the tour but this is optional.
 
By the way, you will make an unnamed stop en route to the tunnels at a 'Victims of Agent Orange' Wood Lacquer Crafts factory masked as a bathroom stop. The bathroom, quote my lovely fiance was "worse than a football stadium at half time". The toilets at the Cu Chi tunnels are cleaner.
 
There's already plenty of details about the gun shooting range online...but don't forget there is a minimum purchase of 10 bullets at a time. So be prepared to sink at least $US 10 if you want to try a gun out. 

  • War Remnants Museum/Reunification Palace
Coffee, baking and architecture are not the only things that the Vietnamese inherited from France. They have also adopted "closing at lunchtime" which can be frustrating for tourists.
 
Be sure to check on the opening times of key tourist sites as both the War Remnants museum and Reunification palace close for ~90 minutes during lunchtime. I read on a website that the 'ticket window' closed at 12.00 so we arrived at 11.30am thinking that we could buy tickets and wander the museum during lunch time. This is not the case, the entire site is closed - not just the ticket window.
 
Keep the Change! Xx